privacy policy

Privacy Policy

Effective Date: 01/01/2024

Dustwon Technology ("we," "us," "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and applications (collectively, the "Services"). By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect information that you provide to us directly, as well as information that is collected automatically when you use our Services.

1.1 Personal Information

When you register for an account, make a purchase, or contact us, we may collect personal information such as your name, email address, phone number, mailing address, and payment details.

1.2 Usage Data

We collect information about how you use our Services, including your IP address, browser type, operating system, pages visited, and the time spent on our site.

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to collect information about your interactions with our Services. Cookies are small data files stored on your device that help us enhance your experience and analyze usage patterns.

2. How We Use Your Information

We use your information for various purposes, including but not limited to:

2.1 Providing Services

To process transactions, manage your account, and deliver the products or services you request.

2.2 Improving Our Services

To analyze usage patterns, improve our website and applications, and personalize your experience.

2.3 Communication

To communicate with you about updates, promotions, and other information related to our Services.

2.4 Legal Compliance

To comply with legal obligations, resolve disputes, and enforce our Terms & Conditions.

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

3.1 Service Providers

With third-party service providers who perform functions on our behalf, such as payment processing, data analysis, and customer service.

3.2 Legal Requirements

When required by law, regulation, or legal process, or to respond to requests from public authorities.

3.3 Business Transfers

In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.

3.4 With Your Consent

When you provide consent to share your information with third parties for specific purposes.

4. Security of Your Information

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, or as otherwise required by applicable law.

6. Your Choices and Rights

You have the following rights regarding your personal information:

6.1 Access and Correction

You may request access to or correction of your personal information held by us.

6.2 Opt-Out

You may opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications.

6.3 Data Deletion

You may request the deletion of your personal information, subject to certain exceptions.

7. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. By using our Services, you consent to the transfer of your information to these countries, which may have different data protection laws than your country.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date. Your continued use of our Services after any changes indicates your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Dustwon Technology
[Contact Address]
[Email Address]
[Phone Number]

12. Consent

By using our Services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

13. Data Protection Officer

We have appointed a Data Protection Officer (DPO) to oversee our compliance with data protection laws. You can contact the DPO for any privacy-related inquiries or concerns.

14. Privacy Policy for Children

If we inadvertently collect personal information from a child under 13, we will delete that information upon request from the child's parent or guardian.

15. Data Breaches

In the event of a data breach that affects your personal information, we will notify you as required by law and take steps to mitigate the impact of the breach.

16. Data Accuracy

We strive to ensure that the personal information we hold is accurate and up to date. Please inform us of any changes to your personal information to help us maintain accuracy.

17. Cookies Policy

Our Cookies Policy provides additional information about how we use cookies and similar tracking technologies on our website. By using our website, you consent to the use of cookies as described in our Cookies Policy.

18. Data Subject Requests

You have the right to request access to, correction, or deletion of your personal information. To exercise these rights, please contact us using the contact details provided above.

19. Privacy Policy Updates

We may periodically review and update our Privacy Policy to reflect changes in our practices or legal requirements. The updated Privacy Policy will be effective when posted on our website.

20. Data Protection Regulations

We comply with applicable data protection regulations, including the General Data Protection Regulation (GDPR) and other relevant laws, to ensure the protection of your personal information.

21. Data Minimization

We collect only the personal information that is necessary for the purposes for which it is processed. We do not collect excessive or irrelevant information.

22. Data Processing Agreements

We have agreements in place with third-party service providers to ensure they comply with data protection laws and handle your information securely.

23. Automated Decision-Making

We do not engage in automated decision-making that significantly affects you without your consent. Any decisions involving automated processing will be explained to you.

24. Marketing and Advertising

We may use your information to provide you with targeted marketing and advertising. You can opt out of such marketing communications at any time.

25. Your Privacy Rights in California

If you are a resident of California, you have certain rights under the California Consumer Privacy Act (CCPA). This includes the right to request information about the personal information we have collected, to request deletion of your personal information, and to opt out of the sale of your personal information.

26. Cross-Border Data Transfers

We may transfer your personal information to countries outside of your own for processing. We take appropriate measures to ensure that your information is protected in accordance with this Privacy Policy.

27. Data Protection Impact Assessments

We conduct data protection impact assessments (DPIAs) to evaluate and mitigate risks related to the processing of personal information.

28. Security Measures

We implement technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. These measures include encryption, access controls, and regular security audits.

29. Changes to Personal Information

You are responsible for keeping your personal information up to date. Please notify us of any changes to your information to ensure that we can continue to provide accurate and relevant services.

30. Dispute Resolution

Any disputes related to our Privacy Policy or data practices will be resolved in accordance with the dispute resolution procedures outlined in our Terms & Conditions.